We have spent much of the last year or two testing our Global Virtual Services offering. And now we’re set to bring this to you, wherever you are in the world. We have searched & secured the very best assistants, all with specific skill sets, to help our customers receive the support they deserve. The benefits are there to be seen and each client works closely with one of our managers that oversees their team; to make sure the agreed workload expectations are met & business is grown.
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Focused back-office support to helpwith your day-to-day administration.
Managing key areas; scheduling, data entry, documentation, calendars, etc.
Saving you valuable time to focus on business growth, rather than admin.
Our team focuses on setting appointments for customers who meet specific criteria.
And work with a clear understanding of your company’s products and services.
Using set scripts our agents are trained, to deal with your business scheduling.
Sales Agents help to drive new business and create brand or service awareness.
Our agents work with your team to make sure all your opportunities are actioned.
And understand how important it is to capture customer conversation details.
It’s important to make sure that you are in control of your invoicing at all times.
Helping to manage payment collections and work with outside debt collectors.
To minimise the risk of customer non-billing and negotiate payment plans if needed.
In a competitive market, it’s important to handle customer queries quickly.
So, increase customer retention with dedicated agents to build confidence.
In a knowledgeable way, particularly if money is being spent on your services.
Our agents are skilled lead generators with experience across multiple sectors.
Their expertise ensures they are fully aware of the importance of every lead.
With a firm focus on turning each lead into a sale, to assist business growth.
Our technical team is on hand for you 24/7, as an extension of your support.
To deal with any technical issues, so your in-house team can focus on other tasks.
And becoming an integrated part of your business, to deal with digital problems.
Improve your external communications with one of our virtual receptionists.
To assist in handling time-consuming tasks and improve company processes.
While adding some warmth to your first point of contact with your customers.
The team that you create will be dedicated to your needs and offer you the skills and expertise to manage the tasks that take you away from growing an efficient and successful business.
Register with us by submitting your details below, and we make sure one of our Junction Catalyst onboarding team schedules a setup time for you.
Please get in touch if you’re interested in knowing more about what we can do to help your business. We are looking forward to speaking with you.