Following years of working with and managing traditional call centres, our team have honed their skills in the creation of Junction Catalyst. Built around future-proofing our clients, and our own, business growth through translating their expertise into providing the best-in-class remote services. Using innovative, proven cloud-based technology and fully qualified agents.
This approach combined with a real understanding of what clients need, to support them across every aspect of their business, allows us to offer solutions that are not only tailored to helping them in the best way possible but also ensuring a seamless client relationship. And if there’s a service that we haven’t included, that you need, reach out and let us know.GET IN TOUCH
“Meet Adham, our director of Operations, who’s sole focus is making sure we give you the right service at the right time”
All our tailored packages start with the same setup flow, to make sure that your needs are expertly matched. The first step, before we look to place any of our agents on your work, is to check that their skill set matches the business requirements and meet your expectation.
Once this has been completed we begin our setup process, which is straightforward but important. To achieve the maximum success it is essential that our clients provide us with the necessary information and transparency for the campaign to be successful. To help us gather the information to achieve great results and provide a seamless integrated service.
Whatever a client’s needs are, whether qualifying sales leads, handling orders, managing enquiries, administrative support or general assistance, we have the people with the expertise to professionally service those needs
Register with us by submitting your details below, and we make sure one of our Junction Catalyst onboarding team schedules a setup time for you.